Return PolicyUpdated 4 months ago
Returns
Coffee Beans
- Due to the perishable nature of coffee, we are unable to offer returns on any coffee purchased. However, if there is an issue with a coffee order you have recieved, we want to make it right. Please reach out [email protected] with any coffee quality questions or concerns so that we can work with you to resolve.
Coffee Equipment
- Items should be returned in the original manufacturer's packaging with all parts and accessories.Items should be returned in "Good" condition; Clean, functional, and free of dent's chips, smells, stains, defects, etc. Be gentle
- Consumables (Filters, Cleaners, etc.) should be unopened.All items should be returned within 30 days of delivery. Any shipping costs you paid will not be refunded.
- Items that require cleaning, new packaging, parts, or do not meet the requirements of the Return Policy, may carry a restocking fee of up to 20%. Refunds will be processed within 14 business days after the item has been received in our warehouse.
- Return shipping is the responsibility of the customer. Feel free to choose the shipping-carrier that’s most convenient for you (UPS, USPS, FedEx, DHL, ect.). Please note: we recommend insuring your shipment to protect against loss or damage as we can't issue refunds for items that are damaged in transit.
Vinyl
- If the product is vinyl then respond with: If it is unopened, you will receive credit for the amount of the product(s) returned in their original condition once the merchandise is received at our warehouse. No COD returns can be accepted. If the merchandise has been breached (opened/seal broken) the merchandise is no longer considered in original condition and resalable, as it may have been scratched or otherwise damaged.
T Shirts, Mugs, Patches, Posters
- No returns or exchanges for change of mind, wrong size, or color mistakes, since each item is made on demanDamaged or defective items are eligible for replacement or refund if reported within 30 days of delivery.
- For lost packages, contact [email protected] if the tracking shows no movement past the estimated delivery date—they may cover a replacement. If a wrong item was sent because of a fulfillment error (e.g., incorrect design or color), Corky's covers a free replacement if reported with photos within 30 days.
If the item is in stock and the order was placed less than or equal to 30 days ago, then the return / exchange is eligible,
Anything after 30 days will NOT be accepted.
Anything after 30 days will NOT be accepted.
2. Return Processing Times:
- Returns are generally processed within 10 business days upon receipt by the returns department. Please allow extra 3 business days for the refund to reflect in the account.
- The refund will be issued back to the original method of payment used when making this purchase.
- Allow 15 days upon receipt by the returns department to see the refund in your account.
- If you've been waiting for more than 15 days, then reach out to [email protected]